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	<title>The 5-Minute Daily Internet Show for Real Estate Professionals</title>
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	<link>http://www.realestatecoachradio.com/blog</link>
	<description>Join Kevin Turner, Bernice Ross, plus the most talented experts in the real estate industry each day</description>
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			<item>
		<title>How to Cope with Screaming Clients</title>
		<link>http://www.realestatecoachradio.com/blog/2012/03/how-to-cope-with-screaming-clients/</link>
		<comments>http://www.realestatecoachradio.com/blog/2012/03/how-to-cope-with-screaming-clients/#comments</comments>
		<pubDate>Thu, 15 Mar 2012 05:23:34 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Working Smarter Tips]]></category>
		<category><![CDATA[bernice ross]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[real estate agent]]></category>
		<category><![CDATA[real estate coach]]></category>
		<category><![CDATA[sceaming clients]]></category>
		<category><![CDATA[working smarter]]></category>

		<guid isPermaLink="false">http://www.realestatecoachradio.com/blog/?p=444</guid>
		<description><![CDATA[Today’s working smarter tip deals with how to cope with screaming clients. While this approach may surprise you, it generally does work. Consequently, the next time that a client or anyone else starts yelling at you, here’s what to say.
&#8220;Mr. Client, would you please speak softly to me?&#8221;
If the screaming continues, repeat the request by [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.realestatecoachradio.com/blog/wp-content/uploads/2012/01/screaming.jpg"><img class="alignleft size-thumbnail wp-image-445" title="screaming" src="http://www.realestatecoachradio.com/blog/wp-content/uploads/2012/01/screaming-150x150.jpg" alt="" width="150" height="150" /></a>Today’s working smarter tip deals with how to cope with screaming clients. While this approach may surprise you, it generally does work. Consequently, the next time that a client or anyone else starts yelling at you, here’s what to say.<br />
&#8220;Mr. Client, would you please speak softly to me?&#8221;<br />
If the screaming continues, repeat the request by saying, &#8220;Would you please speak softly to me or else I will have to leave.<br />
If the screaming still continues, say, “I&#8217;m leaving now. Please contact me when you can speak in a normal tone of voice to me.&#8221;</p>
<p align="left"><a class="tt" href="http://twitter.com/home/?status=How+to+Cope+with+Screaming+Clients+http://tinyurl.com/76kg39l" title="Post to Twitter"><img class="nothumb" src="http://www.realestatecoachradio.com/blog/wp-content/plugins/tweet-this/icons/tt-twitter.png" alt="Post to Twitter" /></a> <a class="tt" href="http://twitter.com/home/?status=How+to+Cope+with+Screaming+Clients+http://tinyurl.com/76kg39l" title="Post to Twitter">Tweet This Post</a></p>]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Get Re-Tweeted on Twitter</title>
		<link>http://www.realestatecoachradio.com/blog/2012/03/how-to-get-re-tweeted-on-twitter/</link>
		<comments>http://www.realestatecoachradio.com/blog/2012/03/how-to-get-re-tweeted-on-twitter/#comments</comments>
		<pubDate>Thu, 08 Mar 2012 05:20:42 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Working Smarter Tips]]></category>
		<category><![CDATA[bernice ross]]></category>
		<category><![CDATA[real estate coach]]></category>
		<category><![CDATA[realestatecoachradio]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[working smarter]]></category>

		<guid isPermaLink="false">http://www.realestatecoachradio.com/blog/?p=441</guid>
		<description><![CDATA[Are you making the best use of Twitter? One of the ways to build your reputation on Twitter is to have people re-tweet or repeat what you post. A great way to get re-tweeted is to create great content. Creating fresh content, however, can be a chore. A better approach is to find a great [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.realestatecoachradio.com/blog/wp-content/uploads/2012/01/Twitter.gif"><img class="alignleft size-full wp-image-442" title="Twitter" src="http://www.realestatecoachradio.com/blog/wp-content/uploads/2012/01/Twitter.gif" alt="" width="91" height="114" /></a>Are you making the best use of Twitter? One of the ways to build your reputation on Twitter is to have people re-tweet or repeat what you post. A great way to get re-tweeted is to create great content. Creating fresh content, however, can be a chore. A better approach is to find a great resource and to share that link with your followers on Twitter. How can you tell which resources are best? Look for online articles that have plenty of comments or that are ranked as top stories on new sites such Yahoo. For real estate content, check www.Inman.com&#8211; That’s I-N as in Nancy, M as in Mary,&#8211;A-N.  That’s Inman.com. Linking to great content is an easy way to stay in touch with your sphere of influence while simultaneously building your business on Twitter.</p>
<p align="left"><a class="tt" href="http://twitter.com/home/?status=How+to+Get+Re-Tweeted+on+Twitter+http://www.realestatecoachradio.com/blog/?p=441" title="Post to Twitter"><img class="nothumb" src="http://www.realestatecoachradio.com/blog/wp-content/plugins/tweet-this/icons/tt-twitter.png" alt="Post to Twitter" /></a> <a class="tt" href="http://twitter.com/home/?status=How+to+Get+Re-Tweeted+on+Twitter+http://www.realestatecoachradio.com/blog/?p=441" title="Post to Twitter">Tweet This Post</a></p>]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Stress Buster Tip</title>
		<link>http://www.realestatecoachradio.com/blog/2012/03/stress-buster-tip/</link>
		<comments>http://www.realestatecoachradio.com/blog/2012/03/stress-buster-tip/#comments</comments>
		<pubDate>Thu, 01 Mar 2012 05:18:15 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Working Smarter Tips]]></category>
		<category><![CDATA[bernice ross]]></category>
		<category><![CDATA[realestatecoachradio.com]]></category>
		<category><![CDATA[stress buster]]></category>
		<category><![CDATA[working smarter]]></category>

		<guid isPermaLink="false">http://www.realestatecoachradio.com/blog/?p=438</guid>
		<description><![CDATA[Today’s Working Smarter tip is about recognizing which clients and which opportunities are right for you. How can you know? Here’s a simple approach. Imagine a closed door. You push and push on the door, but it simply won&#8217;t open. All the pushing in the world will not open a door if you&#8217;re pushing in [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.realestatecoachradio.com/blog/wp-content/uploads/2012/01/stressed.jpg"><img class="alignleft size-thumbnail wp-image-439" title="stressed" src="http://www.realestatecoachradio.com/blog/wp-content/uploads/2012/01/stressed-150x150.jpg" alt="" width="150" height="150" /></a>Today’s Working Smarter tip is about recognizing which clients and which opportunities are right for you. How can you know? Here’s a simple approach. Imagine a closed door. You push and push on the door, but it simply won&#8217;t open. All the pushing in the world will not open a door if you&#8217;re pushing in the wrong direction. If you pull the door in the right direction, however, it opens easily. Consequently, when the doors are slamming in your face, shift gears. Look for a different opportunity that focus on what is best for others and that come easily. This is the easiest way to reduce your stress and to put the power of attraction to work in your business.</p>
<p align="left"><a class="tt" href="http://twitter.com/home/?status=Stress+Buster+Tip+http://www.realestatecoachradio.com/blog/?p=438" title="Post to Twitter"><img class="nothumb" src="http://www.realestatecoachradio.com/blog/wp-content/plugins/tweet-this/icons/tt-twitter.png" alt="Post to Twitter" /></a> <a class="tt" href="http://twitter.com/home/?status=Stress+Buster+Tip+http://www.realestatecoachradio.com/blog/?p=438" title="Post to Twitter">Tweet This Post</a></p>]]></content:encoded>
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		</item>
		<item>
		<title>Everything Your Clients Need to Know About Moving</title>
		<link>http://www.realestatecoachradio.com/blog/2012/02/everything-your-clients-need-to-know-about-moving/</link>
		<comments>http://www.realestatecoachradio.com/blog/2012/02/everything-your-clients-need-to-know-about-moving/#comments</comments>
		<pubDate>Thu, 23 Feb 2012 06:59:21 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Working Smarter Tips]]></category>
		<category><![CDATA[bernice ross]]></category>
		<category><![CDATA[first-time buyers]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[moving tips]]></category>
		<category><![CDATA[working smarter]]></category>

		<guid isPermaLink="false">http://www.realestatecoachradio.com/blog/?p=435</guid>
		<description><![CDATA[Today’s Working Smarter is about a website, http://www.MoveCentral.com. MoveCentral.com has virtually anything a client would like to know about moving. There are numerous checklists, packing secrets, self-storage tips, how to change your utilities, how to safely move your animals, and much more. MoveCentral.com is a great site to link to your blog or your website, [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.realestatecoachradio.com/blog/wp-content/uploads/2012/01/moving.jpg"><img class="alignleft size-thumbnail wp-image-436" title="moving" src="http://www.realestatecoachradio.com/blog/wp-content/uploads/2012/01/moving-150x150.jpg" alt="" width="150" height="150" /></a>Today’s Working Smarter is about a website, http://www.MoveCentral.com. MoveCentral.com has virtually anything a client would like to know about moving. There are numerous checklists, packing secrets, self-storage tips, how to change your utilities, how to safely move your animals, and much more. MoveCentral.com is a great site to link to your blog or your website, especially for first-time buyers.</p>
<p align="left"><a class="tt" href="http://twitter.com/home/?status=Everything+Your+Clients+Need+to+Know+About+Moving+http://tinyurl.com/786mud6" title="Post to Twitter"><img class="nothumb" src="http://www.realestatecoachradio.com/blog/wp-content/plugins/tweet-this/icons/tt-twitter.png" alt="Post to Twitter" /></a> <a class="tt" href="http://twitter.com/home/?status=Everything+Your+Clients+Need+to+Know+About+Moving+http://tinyurl.com/786mud6" title="Post to Twitter">Tweet This Post</a></p>]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>10 Delicious Daily Habits</title>
		<link>http://www.realestatecoachradio.com/blog/2012/02/10-delicious-daily-habits/</link>
		<comments>http://www.realestatecoachradio.com/blog/2012/02/10-delicious-daily-habits/#comments</comments>
		<pubDate>Thu, 16 Feb 2012 06:01:26 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Working Smarter Tips]]></category>
		<category><![CDATA[bernice ross]]></category>
		<category><![CDATA[life balance]]></category>
		<category><![CDATA[real estate agent]]></category>
		<category><![CDATA[real estate coach]]></category>
		<category><![CDATA[working smarter]]></category>

		<guid isPermaLink="false">http://www.realestatecoachradio.com/blog/?p=430</guid>
		<description><![CDATA[Today’s Working Smarter Tip provides a simple way to create more balance in your life. The first step is to make a list of 10 things you thoroughly enjoy. Some suggestions include reading, cooking, taking a walk, going shopping, watching a movie, enjoying a great dinner, a massage, or a long bath. The second step [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.realestatecoachradio.com/blog/wp-content/uploads/2011/12/10-habits.jpg"><img class="alignleft size-thumbnail wp-image-431" title="10 habits" src="http://www.realestatecoachradio.com/blog/wp-content/uploads/2011/12/10-habits-150x150.jpg" alt="" width="150" height="150" /></a>Today’s Working Smarter Tip provides a simple way to create more balance in your life. The first step is to make a list of 10 things you thoroughly enjoy. Some suggestions include reading, cooking, taking a walk, going shopping, watching a movie, enjoying a great dinner, a massage, or a long bath. The second step is to schedule an appointment to do at least two of these every day. Be sure to put it in your appointment book and don’t forget to keep that appointment!</p>
<p align="left"><a class="tt" href="http://twitter.com/home/?status=10+Delicious+Daily+Habits+http://tinyurl.com/6ouyskf" title="Post to Twitter"><img class="nothumb" src="http://www.realestatecoachradio.com/blog/wp-content/plugins/tweet-this/icons/tt-twitter.png" alt="Post to Twitter" /></a> <a class="tt" href="http://twitter.com/home/?status=10+Delicious+Daily+Habits+http://tinyurl.com/6ouyskf" title="Post to Twitter">Tweet This Post</a></p>]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Get Your Priorities Straight</title>
		<link>http://www.realestatecoachradio.com/blog/2012/02/get-your-priorities-straight/</link>
		<comments>http://www.realestatecoachradio.com/blog/2012/02/get-your-priorities-straight/#comments</comments>
		<pubDate>Thu, 09 Feb 2012 05:53:30 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Working Smarter Tips]]></category>
		<category><![CDATA[bernice ross]]></category>
		<category><![CDATA[real estate agent]]></category>
		<category><![CDATA[real estate coach]]></category>
		<category><![CDATA[real estate listings]]></category>
		<category><![CDATA[setting priorities]]></category>
		<category><![CDATA[working smarter]]></category>

		<guid isPermaLink="false">http://www.realestatecoachradio.com/blog/?p=422</guid>
		<description><![CDATA[Here is a simple guide to setting priorities for your real estate business. When you have a scheduling conflict, here’s the order in which you should set your priorities.
Your first priority always must be any client who already has a property under contract. This is your money in the bank. It’s better to cancel a [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.realestatecoachradio.com/blog/wp-content/uploads/2011/12/priorities.jpg"><img class="alignleft size-thumbnail wp-image-423" title="priorities" src="http://www.realestatecoachradio.com/blog/wp-content/uploads/2011/12/priorities-150x150.jpg" alt="" width="150" height="150" /></a>Here is a simple guide to setting priorities for your real estate business. When you have a scheduling conflict, here’s the order in which you should set your priorities.</p>
<p>Your first priority always must be any client who already has a property under contract. This is your money in the bank. It’s better to cancel a buyer appointment than it is to lose a deal that is already under contract.</p>
<p>Your second priority is servicing your current listing inventory. These sellers have committed to work exclusively with you. Their needs come before those of any buyer.</p>
<p>Your third priority is warm seller leads. Listings are still the name of the game. If you have to decide between a listing appointment and taking out buyers, the best bet is to go on the listing appointment.</p>
<p>Your fourth priority is warm buyer leads.</p>
<p>The fifth and final priority is anyone who is not ready to transact in the next 30 to 60 days. Remember, your existing business always deserves your utmost attention</p>
<p align="left"><a class="tt" href="http://twitter.com/home/?status=Get+Your+Priorities+Straight+http://tinyurl.com/7hjp5ob" title="Post to Twitter"><img class="nothumb" src="http://www.realestatecoachradio.com/blog/wp-content/plugins/tweet-this/icons/tt-twitter.png" alt="Post to Twitter" /></a> <a class="tt" href="http://twitter.com/home/?status=Get+Your+Priorities+Straight+http://tinyurl.com/7hjp5ob" title="Post to Twitter">Tweet This Post</a></p>]]></content:encoded>
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		</item>
		<item>
		<title>Keep Your Standards High</title>
		<link>http://www.realestatecoachradio.com/blog/2012/02/keep-your-standards-high/</link>
		<comments>http://www.realestatecoachradio.com/blog/2012/02/keep-your-standards-high/#comments</comments>
		<pubDate>Thu, 02 Feb 2012 05:50:17 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Working Smarter Tips]]></category>
		<category><![CDATA[bernice ross]]></category>
		<category><![CDATA[business standards]]></category>
		<category><![CDATA[high standards]]></category>
		<category><![CDATA[real estate agent]]></category>
		<category><![CDATA[real estate coach]]></category>
		<category><![CDATA[working smarter]]></category>

		<guid isPermaLink="false">http://www.realestatecoachradio.com/blog/?p=418</guid>
		<description><![CDATA[Today’s Working Smarter has to do with maintaining high standards for your business even times are tough. When you’re struggling to make ends meet, it’s tempting to work with people that you would normally not work with and to tolerate behaviors that you would not normally tolerate. There’s an old expression that says, “When you [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.realestatecoachradio.com/blog/wp-content/uploads/2011/12/standards.jpg"><img class="alignleft size-thumbnail wp-image-419" title="standards" src="http://www.realestatecoachradio.com/blog/wp-content/uploads/2011/12/standards-150x150.jpg" alt="" width="150" height="150" /></a>Today’s Working Smarter has to do with maintaining high standards for your business even times are tough. When you’re struggling to make ends meet, it’s tempting to work with people that you would normally not work with and to tolerate behaviors that you would not normally tolerate. There’s an old expression that says, “When you lie with dogs, don’t be surprised if you get up with fleas.” The choice here is simple—only work with people who are honest, ethical, and who are not dysfunctional. Otherwise, you may be the one who gets “bitten.”</p>
<p align="left"><a class="tt" href="http://twitter.com/home/?status=Keep+Your+Standards+High+http://tinyurl.com/7gxq72z" title="Post to Twitter"><img class="nothumb" src="http://www.realestatecoachradio.com/blog/wp-content/plugins/tweet-this/icons/tt-twitter.png" alt="Post to Twitter" /></a> <a class="tt" href="http://twitter.com/home/?status=Keep+Your+Standards+High+http://tinyurl.com/7gxq72z" title="Post to Twitter">Tweet This Post</a></p>]]></content:encoded>
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		</item>
		<item>
		<title>Staging Tips</title>
		<link>http://www.realestatecoachradio.com/blog/2012/01/staging-tips/</link>
		<comments>http://www.realestatecoachradio.com/blog/2012/01/staging-tips/#comments</comments>
		<pubDate>Thu, 26 Jan 2012 05:46:27 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Working Smarter Tips]]></category>
		<category><![CDATA[bernice ross]]></category>
		<category><![CDATA[home staging]]></category>
		<category><![CDATA[real estate agent]]></category>
		<category><![CDATA[real estate coach]]></category>
		<category><![CDATA[real estate sellers]]></category>
		<category><![CDATA[working smarter]]></category>

		<guid isPermaLink="false">http://www.realestatecoachradio.com/blog/?p=415</guid>
		<description><![CDATA[Today’s working Smarter Tip comes from Gary Keller’s book, Shift. According to Keller’s research, staged homes sold in half the time that non-staged homes did. Staged homes also ended up with 6.3 percent more in terms of sales price as compared to houses that were not staged. To persuade sellers about the importance of staging, [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.realestatecoachradio.com/blog/wp-content/uploads/2011/12/staging.jpg"><img class="alignleft size-thumbnail wp-image-416" title="staging" src="http://www.realestatecoachradio.com/blog/wp-content/uploads/2011/12/staging-150x150.jpg" alt="" width="150" height="150" /></a>Today’s working Smarter Tip comes from Gary Keller’s book, <em>Shift</em>. According to Keller’s research, staged homes sold in half the time that non-staged homes did. Staged homes also ended up with 6.3 percent more in terms of sales price as compared to houses that were not staged. To persuade sellers about the importance of staging, take pictures of cluttered closets and rooms before and after staging. Then ask which ones capture their attention. In terms of how to stage use the 3P-2F Formula: plantings, paint, pictures, fixtures, and furnishings.</p>
<p align="left"><a class="tt" href="http://twitter.com/home/?status=Staging+Tips+http://tinyurl.com/769jyzo" title="Post to Twitter"><img class="nothumb" src="http://www.realestatecoachradio.com/blog/wp-content/plugins/tweet-this/icons/tt-twitter.png" alt="Post to Twitter" /></a> <a class="tt" href="http://twitter.com/home/?status=Staging+Tips+http://tinyurl.com/769jyzo" title="Post to Twitter">Tweet This Post</a></p>]]></content:encoded>
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		<item>
		<title>Humor Makes Real Estate More Fun</title>
		<link>http://www.realestatecoachradio.com/blog/2012/01/humor-makes-real-estate-more-fun/</link>
		<comments>http://www.realestatecoachradio.com/blog/2012/01/humor-makes-real-estate-more-fun/#comments</comments>
		<pubDate>Thu, 19 Jan 2012 05:42:58 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Working Smarter Tips]]></category>
		<category><![CDATA[advertising copy]]></category>
		<category><![CDATA[bernice ross]]></category>
		<category><![CDATA[clients]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[real estate coach]]></category>
		<category><![CDATA[working smarter]]></category>

		<guid isPermaLink="false">http://www.realestatecoachradio.com/blog/?p=412</guid>
		<description><![CDATA[Most people want an agent who is fun and technically competent. A great way to use your print advertising to get people to your website is to write intriguing and fun advertising copy. For example, rather than sending out a boring Just Listed postcard, have fun with it. On the card, show pictures of people [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.realestatecoachradio.com/blog/wp-content/uploads/2011/12/Humor.jpg"><img class="alignleft size-thumbnail wp-image-413" title="Humor" src="http://www.realestatecoachradio.com/blog/wp-content/uploads/2011/12/Humor-150x150.jpg" alt="" width="150" height="150" /></a>Most people want an agent who is fun and technically competent. A great way to use your print advertising to get people to your website is to write intriguing and fun advertising copy. For example, rather than sending out a boring Just Listed postcard, have fun with it. On the card, show pictures of people partying. The caption on the card could say, “Guess what your neighbors did last night?” This approach makes your Just Listed card stand out from the competition. If you want more business, show your fun side.</p>
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		<title>You Have Two Ears and One Mouth</title>
		<link>http://www.realestatecoachradio.com/blog/2012/01/you-have-two-ears-and-one-mouth/</link>
		<comments>http://www.realestatecoachradio.com/blog/2012/01/you-have-two-ears-and-one-mouth/#comments</comments>
		<pubDate>Thu, 12 Jan 2012 05:39:09 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Working Smarter Tips]]></category>
		<category><![CDATA[bernice ross]]></category>
		<category><![CDATA[listening to clients]]></category>
		<category><![CDATA[real estate agent]]></category>
		<category><![CDATA[real estate coach]]></category>
		<category><![CDATA[working smarter]]></category>

		<guid isPermaLink="false">http://www.realestatecoachradio.com/blog/?p=409</guid>
		<description><![CDATA[This Working Smarter Tip is critical if you want to list and sell more real estate. Many agents feel that it is their job to carry the conversation. A better approach is to listen about twice as much as you speak. In other words, at least 67 percent of your time with your clients should [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.realestatecoachradio.com/blog/wp-content/uploads/2011/12/two-ears.jpg"><img class="alignleft size-thumbnail wp-image-410" title="two ears" src="http://www.realestatecoachradio.com/blog/wp-content/uploads/2011/12/two-ears-150x150.jpg" alt="" width="150" height="150" /></a>This Working Smarter Tip is critical if you want to list and sell more real estate. Many agents feel that it is their job to carry the conversation. A better approach is to listen about twice as much as you speak. In other words, at least 67 percent of your time with your clients should be spent discovering more about who they are, their lifestyle, as well as what truly matters to them. Avoid dominating the conversation—remember, you have one mouth and two years—listen twice as much as you talk.</p>
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